FAQ & Site Info

Terms of Service

ALL SALES ARE FINAL with the exception of items that are damaged on arrival (i.e. already broken when they arrived in the mail) or; lost or stolen packages that are insured which; a refund may be requested for in the form of a deposit back to your payment card or Paypal account. In most cases and, with a few photos emailed to me (for damaged items), a full refund can be issued however, refunds on shipping/handling charges can only be issued for packages that are insured and gaurantee a postage refund.

I offer insurance on select items already factored into the price and; for your convenience, I occasionally take request to purchase insurance for certain items that aren't necessarily high value or breakable (usually customers in high theft areas).

I Insure (by default) the following types of merchandise:
-Breakables/figures/glasswares
-Vintage or Antique plastic figures that are hollow
-Vintage Holiday decor (even Halloween and Ostera)
-Electronics
-Precious-metal jewelry or costume and OOAk jewelry over a certain price
-Some toys i.e.; vintage, wooden, aluminum, lego sets, Hasbro and Mattel dolls NIP/NOS, rare MLP/Funko/KidRobot/Tokidoki blind bag and box figures, Pokemon, Digital/Nano pets and Tamagotchi and; Kawaii/Sanrio/San-x/SanXJapan tidbits, origami/washi/scrapbook/foil 'papier' and stationery that are over a certain value or RareHTF
-Shirts/Pants/Skirts/Jackets/Shoes and Scarves NWT/NWOT/ and Used, over a certain value (*Insurance is required on all 'international' clothing orders).

Additional Details on Insurance Claims/ Refunds:
Insurance claims take anywhere from 2 to 8 weeks (U.S. orders) and 10 to 32 weeks (International orders; Canada averages 8 to 12 weeks unless US $currency was used then, some claims may take as little as 2 weeks to process. time to file and process the claim and, issue you your refund. If you need my assistance filing an insurance claim or need me to do it for you, I can, however, I can only file a claim for you if you still have your original package tracking number, insurance claim number, your order number and, the phone number associated with your order or a phone number that is associated with your Paypal account.

Package tracking is automatic for all orders and, you will receive an email accompanying your order with details and a link where you can track during delivery.